Frequently Asked Questions
Everything you need to know about shopping with Creative Space.
What are your shipping rates and delivery times?
We offer standard shipping starting at $5.99, with free shipping on orders over $75. Domestic orders typically arrive within 3-5 business days, while international shipping can take 10-14 business days depending on the destination.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return any unused item in its original packaging within 30 days of delivery for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to our tracking portal where you can monitor your package's progress in real-time.
Which payment methods do you accept?
Creative Space accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your products sustainably sourced?
Yes, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible to ensure our products are as responsible as they are beautiful.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our support team via live chat or email.